E-commerce & Operational Controls
We sell non-regulated, non-hazardous consumer goods for home, garden, and kitchen. Our controls reduce risk for payment providers and protect customers.
Catalog & Compliance
- Product vetting against marketplace and local laws
- Barcode/label compliance (FNSKU/EAN as required)
- Restricted/prohibited items policy; no age-restricted goods
Orders & Fraud Prevention
- Payments handled by PCI-DSS compliant providers
- We do not store card data
- Manual review on mismatched AVS, unusual order value, or repeated failures
- Address confirmation for flagged orders
Fulfilment & Shipping
- Dispatch within 1–2 business days on stocked items
- Tracked shipping; customer receives notification & tracking
- Clear lead times on pre-order/back-order products
Customer Experience
- Responsive support via email
- Transparent refund & returns (see Policies)
- Post-purchase updates to reduce “where is my order” disputes
Platforms
Primary sales channels: Amazon, eBay, Etsy. We comply with each platform’s seller policies, listing standards, and performance metrics.